Please note that SilverFast 9 will want to connect to your Epson scanner using USB. If you find that above steps cannot resolve the situation experienced yet, please check if the scanner can be detected fine, if you would use a different USB port on your computer.ĭo also try to use a different USB cable, preferably one you know of works alright with another peripheral device (e.g. I suggest you might want to also use the SilverFast welcome screen -> "Service" -> "Software reset", to resolve any potential glitches due to a former update. Run the installers for both, the driver and the SilverFast 9 installer downloaded earlier, please.Īs you now did reinstall driver and SilverFast, it's time to reboot the computer once, so that Windows may finish outstanding operations if need be.Īs soon as the desktop comes up, you may power on the scanner again. The search results will have a picture of your device and underneath a "Support" button to click.Īfter the download is completed, you will find it usually in your user's "Downloads" folder. Click it and enter a short-hand identification for your scanner, like "V850", "V600", "4990", or similar (without the "") and start the search with ENTER or RETURN. In the upper right you find the magnifying glass seach icon. The most compatible drivers are usually available online on Epson's US web site. Here under -> "Manage Licenses", you can download the current SilverFast 9 installer software. Now we shall be installing current versions of driver and software anew.įor SilverFast 9, please log in to your my. account. Next please go to WIN+X -> "Apps & Features", and remove the Epson software as well as SilverFast from the installation. It's important that you check the box now to delete the driver from the system, before continuing.Īfter having deinstalled the scanner, you can turn it off. Right-clicking it you want to "uninstall the device". In the Windows device manager, you will probably find an entry for your Epson scanner.
The device manager is amongst those in the upper section.
The keyboard shortcut WIN+X will call a text menu on Windows 10 and 11 providing you with a range of helpful links. Make sure the scanner is connected and powered on. This article will help you to reinstall both, TWAIN device driver and SilverFast, when you are working on a Microsoft Windows computer. Often times when SilverFast is not able to detect an Epson scanner it will put out a "driver missing" notification error message.
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