
Sometimes when attempting to login to office apps, users receive this error.Wisc Account Administration site: known issues | support.OneDrive for Business: known issues | support.

You may also want to review support documentation from other services that may be related to the issue you are experiencing.

Before performing major troubleshooting, please follow steps outlined within Microsoft 365 (Outlook for Windows/MacOS/Android/iOS) - Incorrect Authenticated Account or Connected Services document and see if the problem is resolved.īelow is a list of known issues within Office 365. Many errors or inability to access a feature/action will occur if an Office application (such as Outlook, Word, or Teams, etc) is not correctly authenticated into Office 365.If it has been more than 24 hours, please troubleshoot accordingly. If NetID services were activated within the last 24 hours, please ask customer to wait and try again after the 24 hours have lapsed and see if issue persists.

Check the box next to Google Drive to sync your Google Drive files with the RingCentral app. Note: You may be asked to sign in to your account.

Check the box next to Global Address List to sync your Microsoft 365 company directory contacts with the RingCentral app. Check the box next to Personal contacts to sync your Microsoft 365 personal contacts with the RingCentral app. Check the box next to Calendar to sync your Microsoft calendar with the RingCentral app. Microsoft 365: Check the boxes to enable access to your Calendar, Personal contacts, and Global Address List.In the popup window, check the necessary boxes to enable access to your calendar or contacts.
